December 15, 2025

Cloud 9 and Jarvis: A report guide

Estimated read time: 1 min

Introduction

The following sections highlight how the modules in Jarvis Analytics populate their data with Cloud 9. They will walk you through how to compare data from Cloud 9 reports to the data you will see in your Jarvis Analytics modules so you can better understand how your data is pulled from your PMS and populated in Jarvis.

Important: Please pull all of the following reports before the beginning of the day, and you will need to have access to reports and Patient Ledger for Cloud 9.

To Print a report in Cloud 9

All the reports have the option to export the report as a PDF File. Click the cloud button and any desired options. Then click Acrobat PDF File. A screenshot of a computer  AI-generated content may be incorrect.

Aging (Accounts Receivable)

To create the Aging report in Cloud 9 that matches Jarvis’ Aging module, while on the main page of Cloud 9, go to Reports > Accounts Receivable Aging By Patient.

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Once the window that appears, select the following criteria:

  • Amount of balance: Set to -9999.
  • Include Insurance Balances: Check this box.
  • Include Responsible Party Balances: Check this box.
  • Show credits only: Must be unchecked.
  • Date: Must be the day before.
  • Location: Select the correct location.
  • Providers: Select “all providers”.

Alternative: Exclude Credits

To get the excluded credits:

  • Amount of balance: set to 0
  • Check: Include Insurance Balances
  • Check: Include Responsible Party Balances
  • Uncheck: Show credits only
  • Date: The day before
  • Select your location
  • Select “all providers”

How to read the report after printing from Cloud 9

The aging report corresponds to the total office data per the following buckets:

Note: Data is one day delayed.

Cloud 9 Aging ReportJarvis Aging Module Equivalent
0-30 sectionCurrent 14
31-60Over 30 15
61-90Over 60 16
>90Over 90 17
Total A/R column in the reportBalance 18

A screenshot of a computer  AI-generated content may be incorrect.

Adjustments (Office Total and Provider Total)

To create the report in Cloud 9 that matches Jarvis’ Dashboard module, go to Reports > Production By Date Range.

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Set the following options:

  • Date Range: Enter the date range you will use.
  • Include MTD and YTD totals: Check this box.
  • Include provider Totals: Check this box.
  • Chronological Daysheet: Check this box.
  • Deposit Slip: Check this box.

How to print the report

Click the cloud button and select Acrobat PDF File. A screenshot of a computer  AI-generated content may be incorrect.

How to Read the Report

Go to the page where the words “GRAND TOTAL” appear; the data under this will be the office total, and the subsequent totals are the per provider total.

Cloud 9 Production By Date RangeJarvis Equivalent
Gross productionTotal Gross production
Net ProductionTotal Net Production
-(Discount)+AdjustmentTotal Adjustment

Collections (Office Total and Provider Total)

To create the report in Cloud 9 that matches Jarvis’ Dashboard module, go to Reports > Receipts By Date Range. A screenshot of a computer  AI-generated content may be incorrect.

Set the following options:

  • Date: Fill up the date.
  • Location: Select the location you need to check.
  • Provider: Select all providers for office total or specific providers as needed.

How to print the report

Click the cloud button and select Acrobat PDF File. A screenshot of a computer  AI-generated content may be incorrect.

How to Read the Report

Cloud 9 Receipts By Date RangeJarvis Dashboard Equivalent
Totals for This ReportTotal Collection

A screenshot of a computer  AI-generated content may be incorrect.

Gross and Net Production (Office Total and Provider Total)

To create the report in Cloud 9 that matches Jarvis’ Dashboard module, go to Reports > Production By Date Range. A screenshot of a computer  AI-generated content may be incorrect.

Set the following options:

  • Date Range: Enter the date range you will use.
  • Include MTD and YTD totals: Check this box.
  • Include Provider Totals: Check this box.
  • Chronological Daysheet: Check this box.
  • Deposit Slip: Check this box.

How to print the report

Click the cloud button and select Acrobat PDF File.

How to Read the Report

Go to the page where the words “GRAND TOTAL” appear; the data under this will be the office total and the subsequent totals are the per provider total.

Cloud 9 Production By Date RangeJarvis Dashboard Equivalent
Gross ProductionTotal Gross Production
Net ProductionTotal Net Production

A screenshot of a computer  AI-generated content may be incorrect.

Deposit Slip

To create the report in Cloud 9 that matches Jarvis’ Dashboard module, go to Reports > Receipts By Date Range. A screenshot of a computer  AI-generated content may be incorrect.

Set the following options:

  • Date: Fill up the date.
  • Location: Select the location you need to check.
  • Provider: Select all providers for office total or specific providers as needed.

How to print the report

Click the cloud button and select Acrobat PDF File.

How to Read the Report

Cloud 9 Receipts By Date RangeJarvis Equivalent
Totals for This ReportDeposit Slip > Total Deposit

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